KnowBe4 Empowers Organizations to Transform Human Risk Management with AI-Driven Innovations
KnowBe4, the global leader in cybersecurity and human risk management (HRM), is celebrating the success of its customers who have achieved groundbreaking results in strengthening their security posture. Leveraging the HRM+ platform and advanced AI-powered solutions—including AIDA (Artificial Intelligence Defense Agents)—organizations like First Community Credit Union have reduced their Phish-prone Percentage (PPP) to an impressive near-perfect one percent.
AI + Human Expertise: A Smarter Way to Manage Risk
AIDA merges human insight with advanced AI to provide organizations with a comprehensive view of their human risk. Driven by the SmartRisk Agent, AIDA analyzes 316 indicators across 37 factors and seven knowledge domains, then automates targeted actions tailored to each organization’s threat landscape. The result: faster decision-making, smarter training, and stronger defenses.
These agentic AI capabilities are powered by KnowBe4’s unmatched dataset—spanning 15 years of phishing simulations and people-centric cybersecurity measures from more than 13 million global users. This deep intelligence gives defenders the edge they need in an increasingly complex threat environment.
Customer Success in Action
For First Community Credit Union, KnowBe4 has been a game-changer. Bryan Perkola, Senior Vice President of Information Security, shared how AIDA is transforming their defenses:
“We’ve recently started using the AIDA products in our defenses. Being able to show how AI is actually influencing what we’re doing versus the threats has been very significant. I couldn’t imagine switching to anything else.”
Leading with AI Innovation
KnowBe4’s commitment to AI innovation is at the core of its mission. CEO Bryan Palma emphasized the importance of staying ahead in the AI arms race against cybercriminals:
“One of the reasons I joined KnowBe4 is because of the company’s AI leadership. Our customers are engaged in an AI arms race with attackers. By expanding the agentic capabilities of our HRM+ platform, we’re enabling defenders to outpace adversaries with smarter, data-driven defenses.”
Expanding the HRM+ Platform with PhishML Insights
In addition to AIDA, KnowBe4 has introduced PhishML Insights within PhishER+. This advanced AI feature helps InfoSec teams gain deeper visibility into emerging attack patterns by applying custom confidence thresholds for email threat classification. Each decision comes with a detailed explanation—whether a message is identified as safe, spam, or malicious—empowering teams with both clarity and confidence.
About DT Asia
DT Asia began in 2007 with a clear mission to build the market entry for various pioneering IT security solutions from the US, Europe and Israel.
Today, DT Asia is a regional, value-added distributor of cybersecurity solutions providing cutting-edge technologies to key government organisations and top private sector clients including global banks and Fortune 500 companies. We have offices and partners around the Asia Pacific to better understand the markets and deliver localised solutions.
How we help
If you need to know more about KnowBe4 Deploys Additional Agentic Capabilities to Bolster Customers’ AI Defenses, you’re in the right place, we’re here to help! DTA is KnowBe4’s distributor, especially in Singapore and Asia, our technicians have deep experience on the product and relevant technologies you can always trust, we provide this product’s turnkey solutions, including consultation, deployment, and maintenance service.
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